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Using TSA locks allows your luggage to be unlocked and inspected by security authorities without damage.
TSA locks are required for all customers travelling to the USA. The TSA screens every passenger’s baggage before it is placed on the plane. At their discretion, from time to time, they choose to open a passenger’s luggage for closer inspection. When this occurs, if the luggage is fitted with any lock other than those approved by the TSA, they will destroy whatever lock is fitted to gain access.
Very rarely, a TSA agent might have forgotten to re-lock your bag after screening it. If you suspect this has happened, then use a nail file (or something similar) to rotate the keyhole to the red dot position.
Have the lock set on your original combination
Repeat steps as described for each variation of lock (see below).
Feel free in get in contact with us, our Customer Service team are available 9 AM - 4 PM Monday-Friday, call +63 2 8242 1794.
All locks are set to a default of 0-0-0 at the factory. If you’d forgotten your unique combination you are going to need assistance from a Samsonite Authorised Repair Centre to unlock your combination lock. To locate your nearest Repair Centre, please click here
SET CODE TO 000 AND USE PEN TO PUSH IN BUTTON
SET CHOSEN CODE
REMOVE PEN, BUTTON WILL STAY PRESSED IN
PUSH/SLIDE THE TOP BUTTON ACROSS TO SET NEW CODE
SET CODE TO 000 AND USE PEN TO PUSH IN BUTTON
REMOVE PEN, BUTTON WILL STAY PRESSED IN. SET CHOSEN CODE
PUSH THE SIDE BUTTON DOWN TO SET THE NEW CODE
SET CODE TO 000
PULL UP LOCK
MOVE RED TAB TO OPEN POSITION
SET CHOSEN CODE
RETURN RED TAB TO ORIGINAL POSITION
SETUP OF NEW COMBINATION IS COMPLETE
SET CODE TO 000
TURN 90º
PUSH DOWN
TURN 90º AND HOLD DOWN. SET NEW CHOOSE CODE
PULL UP AND TURN BACK 180º TO SET NEW COMBINATION AND LOCK